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Insurance and Billing Information

The Urology Group of Western New England utilizes highly trained individuals to process your insurance claims. We are happy to direct bill to most major health insurance plans.



If you have any questions about insurance participation, or about a bill that you have received, please call our Billing Department at 413-785-5321. If you need to send a payment or correspondence about your account, please forward to:


Urology Group of Western New England, PC
Billing Department
3640 Main Street, Suite 103
Springfield, MA 01107

Insurances we do not participate with:

Aetna Excel Plan
Anthem HMO Blue Care New England
Berkshire Fallon Health Collaborative
Celtic Care
Community Care Coopertive
Connecticare Medicare Replacement Plan
Connecticare – Individual Exchange Plan
Fallon Connector Plan
Fallon Direct Care
Fallon MassHealth
Fallon Summit Elder Care
Fallon Total Care
Harvard Pilgrim Focus Network


Harvard Pilgrim GIC Primary Choice Plan

Health New England Be Healthy
Health New England Care Plan
MassHealth Standard
MassHealth Health Safety Net
Neighborhood Health Plan
One Care Tufts Health Unify
Oxford (Unless have out-of-network benefits)
Partners Healthcare Choice ACO
RiverBend Pace Program
Senior Whole Health (Medicare Replacement Plan) 
Tufts Spirit Plan
United Health Care Evercare Medicaid Only Community

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